G&A Group

Reboot & Reenergise

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Reboot and Reenergise

[/fusion_text][separator style_type=”none” top_margin=”5″ bottom_margin=”5″ sep_color=”#ffffff” border_size=”” icon=”” icon_circle=”” icon_circle_color=”” width=”” alignment=”center” class=”” id=””][fusion_text]Leader is asked to adapt quickly to survive the Covid-19 crisis, but is it necessary? Ask yourself, what are the company competitive advantages (old skills and tools)? Are they still applicable now? If they are, how do you leverage those old skills in a new way? Some of those old skills and tools are difficult to be replaced, i.e market familiarity, customer data, customer relationship, workforce cohesiveness and assets infrastructure. What are the issues that are holding us back and hindering us to adapt? To navigate through Covid-19 crisis, leaders need to have an overcomer mindset, start to operate with the new rules, maintain brand royalty and reinvent the new business model.[/fusion_text][separator style_type=”none” top_margin=”15″ bottom_margin=”15″ sep_color=”#ffffff” border_size=”” icon=”” icon_circle=”” icon_circle_color=”” width=”” alignment=”center” class=”” id=””][fusion_text]

The Overcomer Mindset

  1. Confront the fear, counter defensiveness
  2. Grounded by the new reality, overcame the denial
  3. Learn from failure
  4. Apply old skills and reinvent for new customer behaviour
  5. Commit a new mandates and reassess performance regularly
  6. Be mentored and accountable
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The Brand New Rules

  1. Believe in your long-term vision
  2. Clarify the core value of the company
  3. Identify your competitive advantage not easily imitate by competitor
  4. Create an action plan to achieve your vision
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Brand Royalty in Inelastic World

We are living in the world of inelastic demand. Personalised customer service is one area where businesses could maintain customer royalty without price-slashing. We might be selling a bit less at economic downturns, but making higher return[/fusion_text][separator style_type=”none” top_margin=”10″ bottom_margin=”10″ sep_color=”#ffffff” border_size=”” icon=”” icon_circle=”” icon_circle_color=”” width=”” alignment=”center” class=”” id=””][fusion_text]

New Model As Stimulus to Drive Growth

When it is almost impossible to drive demand quickly, what are the ways to grow your business?

  1. Apply old skills in the new way to deliver services more effectively at much lower cost
  2. Focus on 20% of your loyal customers to increase sales
  3. Selling price based on variable cost by zeroising fixed costs and downsizing your company
  4. Hiring the best-talents, eliminate the under-performers
  5. Intensify assets performance measurement on inventories and receivables
  6. Invest in customer experiences
  7. Venture into adjacent business using its excess capacity to build a diverse set of income streams
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Book A Mentor

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This leadership note is created by G & A Group for its business communities to create sustainable businesses. For further information, please send a personal email to: galsco@gmail.com for free one-to-one mentoring by Dato George Lim.
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Founded in 1999, G&A Group is a well-established integrated professional firm, dedicated to provide an effective solution for business planning, accounts, tax, finance, IT and performance management. We have a group of professional and enthusiastic team that embrace a vision to provide quality and reliable services. We look forward to, build a lasting relationship with you.

Please drop us a message at info@ga.com.my or visit our website at www.ga.com.my for more information or further enquiries.

If you need further assistance, please feel free to contact our G&A Group HQ or branch contact personnel:

OUR HOTLINE SERVICE: +6 1700 818 791

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The information provided by G & A Group (“we,” “our”or “us”) on www.ga.com.my (the “Site”) [and our mobile application] is for general informational purposes only. All information on the Site [and our mobile application] is provided in good faith, however we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability or completeness of any information on the Site [or our mobile application].

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